Accessibility Statement for Gardeners Hackney Marshes

This accessibility statement explains how people can use and access the Gardeners Hackney Marshes website and digital information. We want as many people as possible to be able to use our online services when planning visits, activities, or events in the accessible Gardeners Hackney Marshes area.

Our Accessibility Commitment

We are committed to making our digital content accessible and inclusive for all users, including disabled people, older people, and those using assistive technologies. Our aim is to provide a positive and consistent experience so that everyone can find information about Gardeners Hackney Marshes, local gardening activities, and community resources without barriers.

Standards and Compliance

We are working to meet the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines explain how to make web content more accessible to a wider range of people, including those with visual, hearing, cognitive, and motor impairments. Our goal is to achieve and maintain WCAG 2.1 AA compliance across our main website and key online services related to Gardeners Hackney Marshes.

Support for Screen Readers

The website is designed to be compatible with common screen readers and text to speech tools. Pages use clear heading structures, informative page titles, and meaningful text for images where appropriate. Navigation menus and content are organised in a logical reading order so that visitors using screen readers can understand information about the accessible Gardeners Hackney Marshes area, including gardening sessions, volunteering opportunities, and community events.

Keyboard Navigation

Our website is intended to be fully usable with a keyboard alone, without a mouse or touchpad. You should be able to move through menus, forms, and content using keyboard commands such as the Tab, Shift plus Tab, Enter, and arrow keys. Interactive elements are designed with visible focus states so that you can see where you are on the page when you navigate by keyboard.

Text, Layout, and Colour

We use readable fonts, clear headings, and consistent layouts to make information about Gardeners Hackney Marshes easier to understand. Text is written in plain language wherever possible, and we avoid excessive jargon. Content should remain usable if you change text size or zoom in using your browser settings. We aim to use sufficient colour contrast between text and background, and we do not rely on colour alone to convey important information.

Images, Media, and Documents

Where images communicate essential information about Gardeners Hackney Marshes, we provide alternative text or descriptions. For audio or video content, we aim to provide captions or transcripts, especially when important guidance or announcements are included. Where documents such as guides or event summaries are offered, we aim to make them accessible, or provide the same information in an alternative accessible format on request.

Ongoing Improvements

We recognise that accessibility is an ongoing process. We regularly review our digital content to identify and fix issues, and we consider accessibility when we design new pages, services, and online materials related to the accessible Gardeners Hackney Marshes area. Feedback from users is an important part of this improvement work.

Contact for Accessibility Requests

If you experience barriers when using our website, or if you need information about Gardeners Hackney Marshes in a different format, you can contact us to request support. For example, you can ask for large print, an accessible digital version, or a different format if you use specific assistive technology. You can also contact us to report any accessibility problems, request reasonable adjustments, or suggest improvements to our digital services. We will consider your request, respond within a reasonable time, and work with you to find a suitable solution wherever possible.

Accessibility Feedback and Complaints

If you are not satisfied with how we respond to an accessibility request or concern, you can raise this as a complaint. We will review your feedback, explain any decisions we make, and let you know if and when improvements can be made. Your comments help us improve access to information and services for everyone who wants to enjoy Gardeners Hackney Marshes and take part in local gardening and community activities.